Web Site Visits

Each time you visit Figurenet's Web Site, our server automatically recognizes and logs your IP address. An IP address is basically the address of the computer making a request to our web server. No personal information or detail is obtained in this data i

At Figurenet, logged IP addresses are periodically reviewed and analyzed in an effort to monitor, maintain, and effectively improve our Web site. This information is retained for no other purpose and is not shared outside of Figurenet.

During a Web site visit, we may ask a customer for contact information (email address, telephone number, fax number and addresses for shipping/billing). This information is collected only with customer approval.

The Figurenet Web site contains links to other web sites. Figurenet does not control or take responsibility for personal information collected on these sites nor is Figurenet responsible for the accuracy or the content of these sites.

Customer Information

Once you make registration your name, address, telephone number, email address, fax number, and others are included in our customer file.

This information is used to ensure a quick, efficient flow of products and services to you.

This information may also be used for other purposes as outlined below.

Postal Addresses

Figurenet may use your mailing address and/or email address to send the Figurenet information to keep you updated on our most current products and services.

Occasionally, Figurenet may make the names and addresses of our customer list available to carefully screened companies that offer products and/or services that may be of interest to you.

Email Addresses

Email addresses may be used to communicate information of interest to you about Figurenet. This includes Order Shipment/Tracking Information, or other Figurenet promotional emails.

Emails may be sent by Figurenet or an authorized agent working for Figurenet. All authorized agents operate with a confidentiality agreement.

Email addresses are never rented, sold or traded to third parties.

Other Uses of Customer Information

Figurenet will share customer information with government agencies if required by law.

Web Site Security

Figurenet's site is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, on

Browsers that support the SSL encryption technology are called secure browsers. Online orders to Figurenet must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and late

"Cookies"

A "cookie" is a very tiny piece of text we're asking permission to place on your computer's hard drive. If you agree, then your browser adds the text in a small file. Each "cookie" has a unique identifier and structure assigned by the sending Web site. On

Figurenet uses "cookies" to:

• Allow you to build an order over time, adding components throughout the day or over an extended period of time.
  Uncommitted orders will remain available for 30 days. An order that has not been visited within that 30 day period will be removed.
• Allow you to easily return to the site to retrieve information on previous orders.
• Maintain a client/server connection or user "state" as you move between pages building an order.
• Allow you to store your user ID's.

"Cookies" are assigned an expiration date and time. Figurenet's "cookies," used for online order processing, remain on your hard drive for two months. However, no more than 300 "cookies" can be stored by your browser at any one time and no more than 20 ca

"Cookies" cannot enable the web server to read from your hard drive, get your email address against your will, destroy files on your computer, create executable programs, or obtain sensitive information about you. "Cookies" from one site cannot be read by

If you feel that your privacy is being violated by the use of "cookies," they can be erased from your hard drive. However, any links developed with the Web site that sent the "cookies" are lost. In the case of an online order with Figurenet, the ability t

With respect to customer privacy concerns, Figurenet has tried using alternative technologies to "cookies" to maintain stable connections. We returned to "cookies" after experiencing reduced performance and an unacceptable number of customer service probl

Contact Information

Please contact us if you have any questions, concerns or comments.

Figurenet Co., Ltd.
#201 SS Build. 3-15 Aoki-cho,
Kanagawa-ku, Yokohama-shi,
221-0057 JAPAN
Phone: +81-45-440-5545
Fax: +81-45-461-1577
email: contact@figurenet.com